Terms of Service

These terms apply to every order. The published version is at https://bulletwright.com/terms. This file is updated in the same pull request as any change to what the service sells or how it is paid for.

Who provides the service

Bulletwright is operated by Northgate Enterprises LLC, a Virginia limited liability company ("we"). Contact: legal@northgate-enterprises.com. How we handle personal data is described in PRIVACY.md.

The service

You submit the facts of one product and pay for one order through Stripe Checkout. We return AI-written listing copy: a title, five bullets, a description and backend keywords. An order includes one clarification round and one revision. The copy is written by an AI model and is labelled as such. We do not log in to, or access, any Amazon account.

Your responsibilities

• You are responsible for the facts you supply and for checking that they are true.
• You are responsible for reviewing the copy, for what you publish, and for complying with Amazon's rules and applicable law, including advertising and product-claim law. The copy is a draft for your review, not advice.
• Do not submit health, medical, supplement, antimicrobial or child-safety products. The order form refuses those categories before you pay, using a keyword screen. If one gets past it, we may decline to write the copy and refund the order.
• We are not affiliated with, endorsed by or sponsored by Amazon.

Price, currency and seller of record

Prices are in USD. Stripe is the seller of record for your order, through its Managed Payments service. Stripe handles sales tax, VAT and GST compliance for the order where it applies. Northgate Enterprises LLC provides the service and delivers your copy.

Sales are limited to buyers whose billing country is on Stripe's list of supported countries for Managed Payments. An order from any other billing country is refunded in full and not fulfilled. The list is the one on Stripe's Managed Payments tax-compliance page, https://docs.stripe.com/payments/managed-payments/tax-compliance, which we last copied on 2026-10-07.

Payment and refunds

Payments are processed by Stripe. Your full card number and CVC are handled only by Stripe and never reach us. Stripe shows us the card brand, last four digits and billing country.

• Refund requests. You can request a refund within 14 days of delivery. Use the refund form on the order page and state a reason; a refund request without a reason cannot be processed. We decide each request and refund through Stripe where we approve it. A request made after the 14 days is still read by us, and we may decline it.
• Billing country. An order from a billing country outside Stripe's supported list (see above) is refunded in full and not fulfilled. That refund is separate from the refund window and needs no request from you.
• Refunds started by Stripe. Stripe can also start a refund itself, within 60 days, under its own Managed Payments terms. That is separate from the refund window and from our decision on a request.

Ownership of the copy

Subject to payment, you may use the copy delivered for your order for your own listings. Because the copy is AI-generated, we do not promise that it is unique or that any copyright protects it.

No warranty

The service and the copy are provided "as is" and "as available", without warranty of any kind, including any warranty that the copy will increase sales, meet any ranking or approval outcome, or be accepted by Amazon.

Limitation of liability

To the fullest extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost sales, listing suspension or account action by Amazon. Our total liability for any claim relating to the service is limited to the amount you paid for the order the claim concerns. Nothing in these terms limits liability that cannot be limited by law.

Changes and governing law

We may change these terms; a change applies to orders placed after it is published. These terms are governed by the laws of the Commonwealth of Virginia.

Contact

For support and legal questions, write to legal@northgate-enterprises.com. We reply within 5 business days.